A visit to the Xbox Global Support Team
This afternoon I hopped in my little green slugbug for a trip to our Issaquah campus where the Xbox Global Support Team lives. I’m doing an Xbox Undercover story for Xbox.com which you should see on the site in a couple weeks.
Two years ago I went to Austin to visit the call center there for an Xbox Undercover article "TriXie Gets the Call". Well the two Dougs and I got stuck in Dallas, and decided to drive to Austin. One of them ate my Cheetos on the drive, and I’ve been giving him crap about it ever since. So today I walk into the conference room and there’s a pile of swag for me–some posters, a memory unit holder, an Xbox ball, etc. The pile was topped off with a bag of Cheetos.
Another cool thing was that their offices are covered with Xbox swag–neon lights, a kiosk, cool store displays, etc. And they also have a copy of my call center article FRAMED on the wall. I think I even blushed when I saw it–it was super cool.
At the end of my visit Doug P told me he needs to see my upcoming article before we publish it. He even threatened me with bodily harm!! Check out the picture!